

To get support in, click here or select Help on the menu bar and enter your query. Which browsers work with Office for the web and Office Add-insįix account settings being out-of-date in Mail or Calendar Still need help?

If you're still having problems with signing in, read When you can't sign in to your Microsoft account. On the Enter password page, clear Keep me signed in. Go to the sign-in page and select Sign in.Įnter your email address or phone number and select Next. In, select your account picture at the top of the screen. You can't create a new email account through Sky as we no longer offer this service.If automatically signs you in, turn off automatic sign in. If your emails have stopped working on your device, remove your Sky Yahoo Mail account and add the account again following the steps below. If you get this error: " Uh-oh.We can't recover your account online because there are no other options on file for your account." Don't worry, just select Start again. To sync your new Sky iD password with your email apps, follow this link to Unlock your emails.


Please note: If you used a unique app password to set up emails on your device, you don’t need to update your password. If you change your Sky iD password, remember to update your email app with your new password, using the instructions below. You can still sign in to your emails through sky.com.
